Software and processes for scheduling, time tracking, attendance, and labor cost management.
Workforce management (WFM) software handles employee scheduling, time tracking, attendance, leave management, and labor budgeting. WFM is increasingly bundled into HCM/HRIS platforms but historically was a separate category.
For industries with shift work, hourly employees, or complex scheduling (hospitality, healthcare, retail, manufacturing), WFM quality is a major operational factor. PEOs vary in WFM capability — some have native robust scheduling; some integrate with third-party WFM via APIs.
Software and processes for scheduling, time tracking, attendance, and labor cost management.
Workforce management (WFM) software handles employee scheduling, time tracking, attendance, leave management, and labor budgeting.
Most PEO buying decisions touch several related concepts at once. Workforce management typically comes up alongside the other terms in this category. Closely related terms include Human Resources Information System (HRIS), Overtime pay.
This is one entry from our PEO glossary covering payroll, benefits, workers comp, HR compliance, and PEO mechanics. Browse all terms.
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